Reference

Privacy Policy – What We Collect and How We Use It

Your account at link asustoto holds your personal details, payment history and game activity.

Account data stays encryptedDANA, OVO, GoPay and QRIS payment details handled securelyYour withdrawal and deposit records on file
Explore the Lobby Read FAQ
link asustoto Privacy Policy – What We Collect and How We Use It
GET IN TOUCH

How to Request Changes to Your Data

If you want to update your account details, correct payment information, or ask what data we hold about you, our support team is available seven days a week.

Live Chat Support Open the chat icon in your account menu any time. Our team answers messages during business hours in Indonesia time. Average response time is under five minutes.
Email Privacy Requests Send data access or deletion requests to our privacy desk. Include your account username and registered email. We confirm receipt within 24 hours and process your request within 48 hours.
Account Settings Visit Settings > Privacy in your account dashboard to download your data, update contact details, or view your withdrawal and deposit history from the past 12 months.
HOW WE PROTECT YOU

Data Security and Your Account Safety

Your personal information and payment details are encrypted using industry-standard SSL technology the moment you log in. We store passwords as one-way hashes — we never hold them in plain text.

Encryption Standard

All data transmitted between your device and our servers uses 256-bit SSL encryption. Payment details are never stored in readable form on our platform. Access depends on local law.

Payment Provider Compliance

DANA, OVO, GoPay and QRIS transactions route through each provider's verified security system. We do not hold your payment credentials; the provider confirms the transfer to us after your authentication.

Account Activity Logs

Every login, withdrawal and profile change is timestamped and logged. You can view your full login history and connected devices in Settings > Security at any time.

Fraud Detection

Our system flags unusual patterns — rapid withdrawals, logins from multiple countries in one day, or unfamiliar payment methods — and pauses transactions until you confirm via email or phone.

Data Retention Policy

We keep your account data for seven years after closure for tax and regulatory compliance where local law permits. Game history and withdrawal records are retained for five years.

Contact Our Privacy Team

Email [email protected] with questions about how we use your data, or submit a formal data access request through your account dashboard. Response time is within 48 hours.

Privacy Policy – Your Questions Answered

We answer the questions we hear most from players in Indonesia about how we handle your data, what happens if you close your account, and what you can do if you think we've misused your information.

When you close your account, your personal details remain on file for seven years for tax and regulatory compliance where local law permits. Your withdrawal and deposit history with DANA, OVO, GoPay and QRIS is retained for auditing purposes. Game history is deleted after five years. You can request early deletion of non-essential data by emailing our privacy team.

Yes. Go to Settings > Privacy in your account dashboard and select Download My Data. We compile your personal details, payment history, game logs and login records into a file and send it to your registered email within 24 hours. You can also submit a formal data access request through the same menu.

We do not sell or rent your personal data. We share minimal information with payment providers — only enough to process your DANA, OVO, GoPay or QRIS transaction. We may disclose data to law enforcement or tax authorities where local law requires it. We never share with marketing companies or data brokers.

Your DANA, OVO, GoPay and QRIS credentials are verified by each payment provider directly. We do not store your full card or account numbers on our servers. All transaction data is encrypted and logged. You can view your full payment history and linked payment methods in Settings > Wallet at any time.

Cookies are small files your browser stores to remember your preferences. We use cookies to keep you logged in, save your language and theme settings, and track which games you view so we can show you relevant titles when you return. You can disable cookies in your browser, but you may need to log in each time you visit.

Change your password immediately in Settings > Security. Enable two-factor authentication if you haven't already. Check your login history to see if any unrecognized devices have accessed your account. Contact our support team via live chat or email [email protected] and we will review your account for fraud within 24 hours.

Go to Settings > Notifications and toggle off email alerts for promotions, game updates and account activity. We will still send you critical notifications — password changes, withdrawal confirmations, security alerts — because these protect your account. You can adjust your preference for each notification type individually.

Related Pages

link asustoto Indonesia About Us Register link asustoto Login FAQ